Betfred Responsible Gambling

Our Commitment to Safer Gambling

As a UK Gambling Commission licence holder, Betfred is legally and ethically obligated to promote responsible gambling. We invest in staff training, customer monitoring systems, and partnerships with leading support charities to minimise gambling-related harm. Our safer gambling programme is reviewed regularly to meet evolving regulatory standards.

Know the Warning Signs

Problem gambling can affect anyone. Common warning signs include:

• Spending more than you can afford to lose
• Chasing losses with larger or more frequent bets
• Hiding your gambling from friends or family
• Neglecting work, study, or personal responsibilities
• Feeling anxious, irritable, or low when not gambling
• Borrowing money to fund gambling activity

If any of these apply to you, we encourage you to use the tools below or seek independent support.

Account Controls & Deposit Limits

Betfred provides a suite of tools to help you manage your gambling:

• Deposit limits – set daily, weekly, or monthly caps on how much you can add to your account
• Loss limits – restrict the maximum amount you can lose within a set period
• Session time limits – receive alerts or automatic logouts after a set period of play
• Reality checks – periodic on-screen reminders of time and money spent
• Cooling-off periods – take a short break from gambling without closing your account

All limit reductions take effect immediately. Increases are subject to a 24-hour waiting period in line with UKGC requirements.

Self-Exclusion

If you need a longer break, Betfred offers self-exclusion for a minimum period of six months. During self-exclusion:

1. Your account is suspended and you cannot place bets
2. Betfred will suppress all marketing communications to you
3. You may not request early reactivation before the period ends

For a wider exclusion across multiple operators, register with GamStop — the UK's free national self-exclusion scheme at gamstop.co.uk. Self-exclusion through GamStop applies to all UKGC-licensed operators simultaneously.

Support & Help Resources

Betfred works with the following independent organisations:

All services listed above are free and confidential.

Protecting Young People

Betfred uses age verification at registration and may request additional proof of age at any time. We recommend that all customers with children at home install parental control software such as Gamban or NetNanny to prevent underage access to gambling websites. Betfred will never knowingly allow a person under 18 to open or use an account.

Getting Help from Betfred

To activate any of the responsible gambling tools described on this page, log in to your account and navigate to the Safer Gambling section, or contact our support team directly via live chat. Our trained advisors can guide you through available options and, where appropriate, refer you to external specialist support.